ONCE YOUR ACCOUNT IS ACTIVATED AND APPROVED, PLEASE REVIEW OUR POLICIES BEFORE ORDERING

• All orders must be submitted online. 

• Free shipping for all deliveries above $100 to Toronto, York & Peel metro areas. Orders below $100 are subject to a shipping fee calculated at checkout. (Urban areas are subject to different shipping restrictions and minimum orders- please contact us to inquire)

• Daily deliveries between 8AM to 4PM to Toronto, metro Peel and metro York; once a week to other Urban areas (restrictions apply)

• Our deliveries can only be made to ground floor, no steps/stairs can be involved and buyer must notify this to ALL parties involved (office staff/volunteers/custodians, etc).

• Customer is 100% responsible for storing all temperature control items.

• Baked, dairy, produce and confectioneries items are non-returnable.

• Buyer must be familiar with shelf lives; no product will be exchanged upon expiration.

• Customer is responsible for checking items before consumption (shelf life, ingredients, status, etc).

• Any claims must be submitted to our office within 24 hours of receiving your delivery. Any issue such as shortage of items/missing items upon delivery must be notified to our driver; we cannot be responsible of any shortage/missing items after our driver leaves

• All items are peanut-free & nut-free and most items are PPM150 and/or SNP compliant.

• Returns must be reported to our office within 24 hours after delivery (a pick up fee may apply). If you receive a damaged item we kindly ask you to keep it until we replace it or issue a credit. We cannot proccess a claim if you dispose of the item(s). We will require pictures of the item itself, the box it came in, etc. 

• Customer is responsible to mail payment(s) within 15 days from your delivery day. Accounts that have outstanding payments that are over 45 days due will default into a locked status and new orders cannot be submitted until payment is received.

• If you wish to pay with your credit card, a 3% processing fee will be applied and cannot be waived.

• ​Prices are subject to change without notice
   

  Disclaimer: The information provided on this website by Snack Value is for general informational purposes only. While we endeavor to ensure the accuracy and completeness of product details, including but not limited to descriptions, nutritional content, ingredients, allergens, images, packaging, quantities, taxes, and pricing, such information may be subject to change without notice. Snack Value makes no representations or warranties, express or implied, regarding the accuracy, reliability, or completeness of any content and/or goods. Customers are solely responsible for verifying product information by reviewing labels and contacting manufacturers directly to address any specific dietary or usage concerns, including packaging, food status and any other concerns.